TERMS + CONDITIONS

CFA is to be considered a top of production cutting that is reference only. Goods cannot be rejected, if not an identical match it will be within industry standard of 5% color variation of original submitted dye lot.

Cancellation Policy and Returns: No custom order or special runs can be returned or canceled. Orders that are in production or already cut, but not yet shipped, are subject to a 50% restocking charge. Furthermore, any backorders not canceled WITHIN 5 WORKING DAYS of received purchase order are also subject to a 50% cancellation charge. 

Due to the nature of sheer fabrics, there could be a slight tendency to pull. This is the case on any items that are not 100% solid and opaque.

• Shipping and handling charges are non-refundable unless an error occurs on our end

• All custom orders are subject to a 5 to 10% overage 

• All claims must be received within 5 days of receipt of goods 

• No claims allowed after goods are cut

• Leadtime begins upon receipt of payment & is quoted to FOB point

Erica Shamrock Textiles guarantees our products will perform within industry standards (i.e. proper maintenance and for the purpose intended). Erica Shamrock Textiles warrants to the original purchaser that all textiles products under normal wear and tear shall meet the specifications listed under each products name, including lightfastness, durability and flame retardant rating for a period of one (1) year with remedies as follows: should any failure to conform with this limited warranty appear on the textile product during the first year after the date of shipment, upon prompt written notice, Erica Shamrock Textiles will repair or replace, at its option, the affected textile.

Erica Shamrock Textiles warranty will be limited to the refund of the purchase price or replacement of the fabric, if due to manufacturing defect.

This warranty does NOT apply to:

• User modification

• Unusual atmospheric or environmental conditions

• Abnormal use of textile including cuts, spills, or other misuse of product

• Labor costs will not be included for any replacement fabric